Medical Secretary

Trinity Health•Hartford, CT

23h•Onsite

About The Position

Trinity Health Of New England is looking for a Medical Secretary to join our Rehabilitation Medicine team. The Medical Secretary functions in a supportive role of the healthcare team and is responsible for secretarial and direct patient care duties to ensure the efficient operations for the department. Experience with authorizations recommended. Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Associate degree
Minimum of one-year experience in hospital, medical environment, or health related field preferred
Good interpersonal skills, knowledge of outpatient routines/procedures, good judgment appropriate to assigned responsibilities

Nice To Haves

Medical Administrator Certificate preferred
Experience with authorizations recommended.

Responsibilities

Performs patient greeting and check in
Manages all incoming calls and provides exceptional customer service in person and over the phone with patient, staff and family members and triaging phone calls as appropriate schedules appointments and procedures for exams and regularly communicating with office staff.
prepares and maintains patient charts and obtains pre-certifications and authorizations for patients’ exams.
Coordinates daily patient flow.
Rooms patient (including documenting chief complaint, allergy, vitals, medication
Explains test procedures to patients and interprets purpose as directed by physician
Maintains proficiency with office computer systems.
Performs clerical duties in a fast-paced environment
Supports clinical staff with clerical tasks with positive energy