Medical Secretary

Aquidneck Pediatrics•Middletown, RI

2d•$18 - $23•Onsite

About The Position

Pediatric Medical Secretary We are seeking a friendly and skilled Medical Secretary greet and check in our patients coming in for well visits. Essential Duties and Responsibilities Greet and assist customers at our check-in window. Schedule routine patient appointments (annual PE, med checks). Check in Patients for treatment, collect co-pays, verify patient insurance per standards set by the billing department and verify patient information. Collect Registration and HIPAA Updates from patients annually and enter all updated information into EMR Create and check Telephone Encounters and Action Items in a timely manner for every patient request and interaction. Pull messages from voicemail, and follow processes for TE to ensure treatment efficiency Answer telephone calls or in person inquiries, document the message, and assign to the appropriate staff member to ensure accurate and timely communications are facilitated. Confirm patient appointments in advance of visit Enter all new patient Registration/HIPAA and Registration/HIPAA Updates into EMR Check eligibility the morning of for all patients scheduled; follow up on discrepancies by navigating insurance websites or calling insurance company. Complete paperwork that is requested by phone or left at front desk for completion (physical forms as needed, requested faxes, etc.). Process outgoing mail and distribute incoming mail. Scan all patient registration forms and updates, HIPAA updates, medical documents. Maintain appropriate naming conventions for all documents scanned Performs other duties as assigned.

Requirements

High school diploma required.
Knowledge of medical office procedures and terminology.
Knowledge of grammar, spelling and punctuation to document patient information and type correspondence.
Skill in greeting patients and answering telephones with a strong customer service focus.
Skill in operating a variety of office equipment such as copier, facsimile machine and computer.
Ability to speak clearly and concisely.
Ability to read, understand and follow oral and written instructions given in English.
Ability to sort and file by alphabetic or numeric systems.
Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.).

Nice To Haves

Medical office: 1 year (Preferred)
CMAA - Certified Medical Administrative Assistant (preferred)

Responsibilities

Greet and assist customers at our check-in window.
Schedule routine patient appointments (annual PE, med checks).
Check in Patients for treatment, collect co-pays, verify patient insurance per standards set by the billing department and verify patient information.
Collect Registration and HIPAA Updates from patients annually and enter all updated information into EMR
Create and check Telephone Encounters and Action Items in a timely manner for every patient request and interaction.
Pull messages from voicemail, and follow processes for TE to ensure treatment efficiency
Answer telephone calls or in person inquiries, document the message, and assign to the appropriate staff member to ensure accurate and timely communications are facilitated.
Confirm patient appointments in advance of visit
Enter all new patient Registration/HIPAA and Registration/HIPAA Updates into EMR
Check eligibility the morning of for all patients scheduled; follow up on discrepancies by navigating insurance websites or calling insurance company.
Complete paperwork that is requested by phone or left at front desk for completion (physical forms as needed, requested faxes, etc.).
Process outgoing mail and distribute incoming mail.
Scan all patient registration forms and updates, HIPAA updates, medical documents. Maintain appropriate naming conventions for all documents scanned
Performs other duties as assigned.