Medical Secretary Pediatric Cardiology The Medical Secretary will: • Utilize the Athena electronic medical scheduling system, schedules all appointments for office visits assuring that all mandatory information is collected at time of scheduling call. • Answer and screen incoming calls by providing information based on knowledge of relevant policies and procedures, which include determining urgency, and routes those calls to appropriate personnel. • Act as the initial contact for the Clinical Practice and Department by greeting patients and their families and directing them through the appropriate processes making them feel comfortable. • Assist as needed with billing activities and financial screening activities according to practice policies. • Work with Hospital Pre Admission Testing Department and other facilities to coordinate appropriate testing for upcoming scheduled surgical and diagnostic procedures. • Use good phone skills by answering the telephone in a courteous, efficient, and helpful manner. • Maintain thorough familiarity with practice’s computer systems and possess the computer skills to generate requested reports and schedules. • Assist physicians in maintaining their calendars and consistently completes assignments independently. • Perform as needed a variety of miscellaneous clerical tasks to support the department's activities.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees