Medical Scheduler - Houston 77054

Minivasive Pain & Orthopedics•Houston, TX

29d•Onsite

About The Position

Minivasive Pain and Orthopedics is looking for a full-time, Medical Scheduler in Houston, Texas (77054)! The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Requirements

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
Exceptional customer service and phone etiquette
Ability to communicate professionally with patients
Energetic with a desire to learn and develop new skills
Ability to travel between various locations if needed
High School diploma or GED
One (1) year of experience in a medical office scheduling setting

Responsibilities

Communicates with all appropriate parties regarding patient and procedure
Follows-up and ensures all documentation is obtained
Verifies if all authorizations have been obtained prior to scheduling procedures
Schedules and/or reschedules patient follow-ups and procedures
Coordinates transportation for our procedure patients, if needed
Inform and provide patient with necessary information and instructions prior to procedure date
Follows-up on all Canceled or No-Show Patients
Check-out patients
Sends prescriptions to pharmacy via fax or e-mail
Move patients through appointments as scheduled
Answer telephone and deal with inquiries
Update patients’ information into database
Scans and files into patient docs on eCWo H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder
Manage filing and record keeping activities
Updates daily log for all patients’ office visits
Updates daily log of all patients who have confirmed procedures
Submits information to verification department for pre-authorization
Ensures completeness and accuracy of patients’ forms
Report statistics as required
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Travels as necessary to other facilities
Other duties as assigned