Medical Scheduler

Together Women's Health•Chicago, IL

About The Position

Northwest Specialist of Women , a practice partner of Together Women's Health , is looking to add a full time Medical Scheduler to their team! The Medical Scheduler embraces a strong commitment to providing an exceptional patient experience with every interaction. This role ensures each patients' encounter is professional, warm, and caring while meeting a patient's individual needs.

Requirements

Excellent communication skills, and phone etiquette
Professionalism
Ability to maintain attention and accuracy while attending to multiple tasks simultaneously
Typing skills
Effective listening skills
High school diploma or general education degree (GED)

Responsibilities

Answer, triage, and transfer calls
Create and forward messages/tasks
Schedules appointments
Maintain scheduling task list
Maintain personal task list
Review and fulfill prescription requests as needed via fax, portal and electronically
Sort and distribute incoming faxes
Create orders and/or fax as needed (mammograms, ultrasounds, etc.)
Checks patients out after their visit, schedule appointments and collect payments as needed
Scan and upload documents into patient’s chart
Initiate and/or complete prior authorizations
Check voice mail and return messages
Schedule office lunches
Maintain portal requests (appointments, prescriptions & messages)
Customer service-assist patients to the best of our ability so they have a positive experience at NSW
Assist with training new employees
Generate correspondence and forward as needed
Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system