Medical Scheduler, Outpatient, Days

UofL Health

4d•Onsite

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Requirements

High school diploma or GED/Equivalent (required)

Nice To Haves

Two (2) years of scheduling in a multi-specialty clinic (preferred)

Responsibilities

Schedule follow up/return visits to our office for patients.
Obtain appropriate pre-certification and pre-authorizations, as needed.
Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
Use Allscripts, Centricity Business, online paging systems.
Retrieve information from other hospital systems.
Holds in confidence all matters concerning patients according to HIPAA guidelines.
Exhibits friendly and helpful behavior.
Other duties as assigned.
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned