Scheduler - Outpatient Cardiology

Piedmont Healthcare•Watkinsville, GA

About The Position

Overview Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Requirements

H.S. Diploma or General Education Degree (GED) Required
1 year of experience as a customer service representative, scheduler, or closely related position is , preferably in the healthcare industry Required
Telephone, scheduling and physician practice experience Preferred

Nice To Haves

NextGen experience Preferred

Responsibilities

Supports patient access by serving as a greeter, operator or general scheduler.
Serves as a greeter in the practice and/or answers the main telephone line for the practice location.
Effectively greets customers and/or answers the telephone providing a positive first impression of PHI.
Addresses callers' questions immediately, as appropriate.
Triages calls to the appropriate PHI person.
Schedules clinic appointments and ancillary procedures.
May serve a scheduling role in check-out or the Call Center.
Provides coverage for other Front Office positions as requested by the supervisor or manager.
Demonstrates outstanding customer service.