About The Position

The field-based representative responsible for customer and administrative support, assisting with territory management, territory coverage, and working collaboratively with Territory Manager(s) to support sales activities and territory management tasks at the direction of Regional Management.

Requirements

  • Bachelor’s Degree from a four-year college or university, or equivalent education and relevant working experience
  • Minimum of 1 year of selling experience, either in a strong B2B, pharmaceutical, or medical device setting
  • Ability to influence clinical decision-making process through sales efforts, including presentation and discussion of clinical data
  • Ability to proactively plan and work autonomously in close collaboration and communication with teammates and Regional Manager, ability to demonstrate flexibility and high sense of urgency, ability to be highly organized, to multi-task, to problem solve and to be available on occasion during atypical hours (evenings and weekends) to meet critical business needs.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • Proficient working knowledge of MS Office (including Excel, Word, Outlook) is preferred.

Responsibilities

  • Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences; enabling prescribing entities to become self-sufficient through enrollment and utilization of Medical Devices Network, assisting with exception and revenue management and assisting with vacancy management.
  • Responsible for selling and growth of accounts as assigned by the Region Manager
  • Responsible for sales and ongoing support of Medical Devices to promote consistent utilization
  • Responsible for achieving assigned sales objectives.
  • Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization
  • Develop and effectively communicate the general understanding of and Medical Devices specific data and be confident advocating on behalf of Medical Devices in the clinical setting to increase Medical Devices awareness
  • Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf
  • Enroll and train customers
  • Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions.
  • Conduct level in-service meetings related to medical order process and requirements with auxiliary support staff
  • Track and manage recurring revenue and reauthorization process for current patients
  • Assist in document collection for all new medical orders and reorders
  • Develop full working knowledge of all 3rd party payer requirements
  • Manage the pre-authorization process for new medical orders
  • Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of the territory for training/meetings, etc.)
  • Become a company expert and resource on products.
  • Master both Integrity / GAP Model Selling skills.
  • Represent the company in a professional and ethical manner.
  • Communicate openly and share information with others.
  • Analyze and report on trends that you observe within your territory.
  • Performs other duties as assigned by management.
  • Ability to travel daily and / or overnight within a defined territory.
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