Medical Records Specialist
About The Position
For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change. We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully. For more information, please visit www.youthvillages.org Position Overview: The Medical Records Specialist is responsible for managing, reviewing, and processing requests for medical records and disability-related documentation. This position ensures accurate, timely, and compliant responses to requests from clients, healthcare providers, government agencies, insurance companies, legal representatives, and third-party entities.
Requirements
- High school diploma or GED (required)
- Strong organizational skills and attention to detail
- Excellent written, verbal, and oral skills
- Ability to manage multiple priorities simultaneously
- Ability to maintain a flexible schedule
Nice To Haves
- 1-3 years of experience in medical records or health information management (preferred)
Responsibilities
- Reviews, processes, and responds to requests for medical records and disability documentation in compliance with HIPAA and applicable federal/state laws
- Evaluates requests to ensure appropriate documentation is included and complete
- Coordinates with physicians, clinicians, and other departments to gather required records or clarify documentation
- Prepares and issues formal responses, including completion of disability forms (e.g. Social Security, insurance requests, etc.)
- Verifies authorization forms and ensures all record requests have valid client or legal guardian consent
- Maintains accurate records of all requests, responses, and communications using electronic health record (EHR) systems and tracking tools
- Communicates professionally with clients, legal representatives, and external agencies to clarify requests or provide updates
- Monitors request turnaround times to meet regulatory deadlines and organizational standards
- Assists in audits, quality assurance, and compliance reporting related to medical records access and release of information (ROI)
- Ensures strict confidentiality and security of client information at all times
- Performs other related duties as assigned
Benefits
- Medical, Dental, Prescription Drug Coverage and Vision
- 401(k)
- Time off: 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
- 12 paid sick days per year
- 11 paid holidays
- Paid Parental Leave
- Mileage & Cell Phone Reimbursement (when applicable)
- Tuition reimbursement and licensure supervision
- Growth & development through continuous training
- Clinical and administrative advancement opportunities
- Benefits are excluded for variable status employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
