Medical Records Specialist

Downtown Tacoma•Tacoma, WA

1d•$18 - $22•Onsite

About The Position

We are seeking a detail-oriented Medical Records Specialist to join our Health Information Management (HIM) team in Tacoma, WA. This onsite role supports medical imaging and outpatient clinics by organizing, processing, and maintaining patient medical records in compliance with HIPAA, state, and federal regulations. The ideal candidate has experience in medical records, radiology imaging systems (PACS), EMR/EHR systems (EPIC), and Release of Information (ROI) processes. This role thrives in a fast-paced, customer-focused healthcare environment with high-volume phone and documentation workflows. About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice serving the South Puget Sound region for over 100 years. Based in Tacoma, WA, we provide expert medical imaging services from Seattle to Olympia. Our team of approximately 100 sub-specialized radiologists is committed to delivering high-quality, patient-centered care in a collaborative, family-oriented environment. We value diversity, inclusion, and the strong sense of community that defines the Pacific Northwest. As an independent and stable practice, TRA promotes transparent leadership, employee collaboration, and professional growth opportunities. Certified as a Great Place to Work®, our mission reflects our culture: “Trust our family to care for yours.” Learn more about careers at TRA: https://www.tranow.com/about/careers/

Requirements

High School Diploma or GED required
Minimum 1 year of recent experience in medical records or healthcare administration
Experience with EMR/EHR systems (EPIC preferred)
Familiarity with PACS imaging systems
Knowledge of HIPAA regulations and Release of Information processes
Strong computer and data entry skills
Understanding of medical terminology
Excellent customer service and communication skills
Strong attention to detail and accuracy
Ability to manage high-volume workload
Time management and deadline-driven
Ability to handle confidential information with discretion
Team-oriented mindset

Nice To Haves

Associate degree preferred
Prior experience in imaging medical records or radiology records preferred
General familiarity with radiology procedures including: Mammography Bone Densitometry Ultrasound CT MRI Nuclear Medicine Fluoroscopy PET Interventional Radiology

Responsibilities

Process medical records requests via phone, fax, and electronic systems
Manage Release of Information (ROI) in compliance with HIPAA and state guidelines
Retrieve and prepare patient records for physicians, technologists, and patients
Utilize PACS, EPIC, EMS, and Emix systems to obtain prior images and reports
Print and manage diagnostic imaging (films, CDs, digital images)
Push and track digital imaging through PACS systems
Maintain accurate tracking of discs, films, and medical documentation
Answer high-volume phone calls within departmental service standards
Coordinate attorney and legal medical records requests with HIM/Legal teams
Ensure completeness and accuracy of EMR documentation
Maintain confidentiality and data security standards
Resolve discrepancies in medical records
Support mail processing, courier deliveries, and supply coordination
Communicate professionally with patients, providers, and medical facilities