About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The Medical Records Specialist is responsible for preparing patient medical records for physician review. This includes but is not limited to obtaining outside records or films as requested, filing of patient records, ensuring all loose paperwork related to the patient, is properly filed in records, processing release of information requests, and handling all confidential related matters related to the daily mail, patient charting, rounds, and other related activity.

Requirements

  • High School Diploma or GED
  • Type 35 wpm accurately
  • Demonstrated communication skills, both verbally and in writing. Must be able to speak, read, and write English
  • Computer knowledge; Proficient use of Microsoft Word
  • Ability to maintain confidentiality

Responsibilities

  • Prepare customer requests for film, files, or medical documentation
  • Assist in coordinating patient care by ensuring file is complete and ready for review at time of appointment. This may include but not limited to requesting external film or medical documentation from outside hospitals or providers.
  • Assist in coordinating mail/deliveries for assigned department
  • Provide prompt response to customer calls, voicemails, emails, and mail inquiries within 48 hours of receiving
  • All other assigned duties as requested by assigned department

Benefits

  • Resilience program
  • Emotional
  • Physical
  • Spiritual
  • Financial
  • Career
  • Community
  • On-Site Professional Counselors (EAP)
  • Discounted Pharmacy Cost
  • Cash Retention Bonus (only one in our region)
  • Retirement Benefits w/Employer Match
  • PTO & Extended Illness
  • Medical, Dental, & Vision Insurance
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