Medical Records Specialist / Remote
About The Position
The Medical Records Specialist will be responsible for receiving and processing medical records requests for all Amerita locations. Under the supervision of the Director of RCM Credit Balances, the Medical Records Specialist will also perform quality assurance checks of all medical documentation before submission and notifies respective parties. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .
Requirements
- High School Diploma or GED; some college desired
- One year of experience in medical collections and automated billing systems; CPR+ and Zirmed preferred
- Knowledge of Managed Care, Commercial Insurance, Medicare and Medicaid Reimbursement; Home Infusion experience is a plus
- Strong communication, time management, and customer service skills
- Familiarity with Microsoft Office
Nice To Haves
- CPR+
- Zirmed
- Home Infusion experience
Responsibilities
- Ensures daily goals for cash collections, credit balances, accounts payable, and other departmental goals as outlined
- Adheres to all applicable state and federal regulations and company policies
- Processes all incoming medical records requests and coordinates approval with PharMerica’s legal team
- Compiles medical documentation and records responses in CPR+
- Prepares outgoing medical record packets and tracks payer receipt
- Identifies issues and trends to management
- Maintains CPR+ Document Management System to include scanning and attaching documents
- Coordinates established performance metrics for the Medical Records Specialist
- Serves as backup for the Correspondence Specialist and Reimbursement Support Specialist during times of absence
- Monitors fax queue and answers and routes phones
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
