Medical Records Specialist II

Roosevelt General Hospital•Portales, NM

About The Position

Appropriately and accurately verify and process requests for charts to be pulled for patient care, quality review, and audits in a timely manner. Accurately scan and Index medical records to the appropriate chart. Release information to patients, healthcare facilities and other entities while following all laws and regulations including HIPAA. Make certain that medical records are accounted for and completed within a timely manner. Accurately abstracts and analyzes charts and analyzes charts for prompt completion for medical and legal documentation and coding to further ensure the prompt and accurate payment of claims. Performs password management, adding/modifying user profiles, adding document types, adding/modifying record reviews, adding/modifying record view groups, adjusting document indexes, printing/faxing/emailing maintenance, adding/modifying workflow group permissions, and monitor workflow queues.

Requirements

High school graduate or equivalent.
Minimum of five years’ experience in a related field.
Minimum of two years’ experience in medical records.
General computer knowledge.
Adhere to dress code, appearance is neat and clean.
Complete annual education requirements.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Wear identification while on duty.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Attend regular staff meetings and in-services.
Knowledge of health information management services
Must have an enthusiastic and positive attitude
Possess a genuine desire to help RGH become an exemplary hospital in the surrounding community and the state
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities and to prioritize duties/tasks
Ability to initiate communication with patients, their families and hospital visitors
Must have excellent customer service and communication skills with the ability to effectively calm patients and be able to deal with distressed and/or agitated patients and their families
Must have a professional demeanor and excellent public relations skills
Willingness to develop or improve public speaking skills
Must have excellent written skills with knowledge of medical terminology
Must be dependable and on time
Possess good 'people skills' for building relationships with colleagues at all levels
Ability to plan and prioritize workload to meet deadlines

Nice To Haves

Previous hospital experience preferred.

Responsibilities

Promote the mission, vision, and values of the organization
Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner when requested.
Observe confidentiality and safeguard all patient related information.
Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies, etc.
Responsible for processing of subpoenas and court orders, at the direction of the HIM director.
Verify authorizations in accordance with hospital policy and procedures and state and federal laws.
Ensure authorizations for records are valid with signatures and ID.
Ensure authorizations for treatment, payment and operations meet HIPAA guidelines.
Notify the requester when records are available if not available at the time of request.
Maintain a good working relationship within the department and other departments.
Adhere to hospital requirements, policies, and standards.
Provide excellent customer service.
Retrieving and filing of off-site archived records
Document capture-batching, scanning, indexing, quality check and releasing to legal record.
Department documentation retrieval from hospital and or clinics
Documentation Analysis with application of deficiency as needed.
Answering office phone.
Responding to voicemails within 24 hours, not to include weekend.