Medical Records Retrieval Representative

Humana • Harrisburg, PA

1d • $40,000 - $52,300 • Remote

About The Position

The Medical Records Retrieval Representative (Risk Adjustment Representative 2) travels to provider offices within the state of Pennsylvania and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. You will report to the Supervisor, Risk Adjustment. South central PA within the counties of: Adams, Cumberland, Dauphin, Franklin, Lancaster, Lebanon, Perry or York. As the Medical Records Retrieval Representative (Risk Adjustment Representative 2) you will Travel up to 100% in assigned territory and other areas as needed. Travel will consist of driving to locations close to your home in an assigned territory and other areas as needed. Overnight travel may be required within the Northeast region on occasion. Collaborate with provider offices through phone calls and visits. Use multiple EMR systems to access records following all HIPAA guidelines. Use a laptop computer, portable scanner, and external thumb drive to retrieve medical records which will be uploaded into a database. Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines. Will assist with regional phone calls and administrative projects. Use your skills to make an impact

Requirements

• 1 or more years of experience working with various Electronic Medical Records (EMR) systems
• 1 or more years of experience in a hospital and/or provider setting
• Must reside in south central PA within the counties of: Adams, Cumberland, Dauphin, Franklin, Lancaster, Lebanon, Perry or York.
• Must be available to travel up to 100% of the time, occasional overnights
• Ability to travel overnight occasionally within the region (Northeast)
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
• Wireless, Wired Cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Nice To Haves

• Proficiency in Microsoft Office applications, including Word, Excel, and Teams
• Previous experience in a managed care setting
• Familiarity with medical terminology and/or ICD-10 codes
• Medical record retrieval experience

Responsibilities

• Travel up to 100% in assigned territory and other areas as needed.
• Travel will consist of driving to locations close to your home in an assigned territory and other areas as needed.
• Overnight travel may be required within the Northeast region on occasion.
• Collaborate with provider offices through phone calls and visits.
• Use multiple EMR systems to access records following all HIPAA guidelines.
• Use a laptop computer, portable scanner, and external thumb drive to retrieve medical records which will be uploaded into a database.
• Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.
• Will assist with regional phone calls and administrative projects.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed