Medical Records Retrieval Associate

Aledade • Atlanta, GA

1d • Remote

About The Position

The Medical Records Retrieval Associate is responsible for receiving, organizing, tracking, and securely uploading medical records into designated systems to support Clinical Documentation Integrity (CDI). This role focuses on accurate file management, timely uploads, and compliance with HIPAA and internal security protocols.

Requirements

• HS Diploma
• 2+ years of experience with Medical Record or Chart retrieval processes
• Software Proficiency: Strong familiarity with Electronic Health Record (EHR) systems

Nice To Haves

• Excellent communication and presentation skills, both written and verbal
• Experience supporting the medical records department.
• Familiarity with CDI workflows
• Experience with file indexing and document management systems
• Basic knowledge of ICD-10-CM terminology

Responsibilities

• Record intake and upload processing
• Retrieval of electronic medical records from partner practices or internal teams
• Organize and validate records for completeness prior to upload
• Upload medical records into designated CDI audit platforms
• Accurately label and index files to ensure correct patient attribution
• Track upload volumes and maintain documentation of records processed
• Monitor upload queues to ensure turnaround time targets are met
• Identify missing or incomplete documentation and escalate appropriately
• Maintain strict adherence to HIPAA and data security policies
• Collaborate with CDI and other teams to resolve file access issues

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees