Medical Records Coordinator

Mission Healthcare • San Diego, CA

8h

About The Position

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. Their critical mission is to take care of their people, providing a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. They operate with core values of Compassion, Accountability, Respect, Excellence and Service (CARES). Joining their team offers the opportunity to impact patient's lives daily and grow a career in a culture of collaboration, compassion, and commitment. Mission Healthcare is committed to fostering an inclusive workplace where diversity is valued, and every employee feels respected, accepted, and empowered, actively combating discrimination and advancing fairness and inclusivity. They are an equal-opportunity and veteran-friendly employer, encouraging veterans and military spouses to apply, and are a proud participant in the We Honor Veterans Association. They also strive to make their hiring process accessible to all, offering accommodations for disabilities.

Requirements

• Minimum of two (2) years’ experience in a Home Health or Hospice setting.
• Minimum of one (1) year experience using HCHB to perform operations relating to the Home Health and Hospice Business model.
• Understanding HIPAAs compliance rules and regulations.
• Understanding of CMS guidelines.
• Excellent verbal and written communication skills are necessary to explain complex and/or confidential information and communicate with all levels of management.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Demonstrated ability to work effectively in a team.

Responsibilities

• Process medical records email, fax line and phone calls.
• Process Additional Documentation Request (ADR) received from CMS and Private Insurances.
• Analyze and troubleshoot all issues with internal EMR systems pertaining to clinical processing of visits, documents, data, billing and other issues as needed.
• Create best-practice processes for EMR systems.
• Build and maintain strong relationships with office and field staff.
• Conduct business in a manner that displays a high level of confidentiality, and integrity at all times.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed