Medical Receptionist - Pediatric Urgent Care Clinic
About The Position
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.
Requirements
- Post high school office procedures preferred
- Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- Customer service experience
- Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Responsibilities
- greeting patients
- answering phones and directing calls
- assisting patients/families
- scheduling
- registration
- charge entry
- payment posting
- batch balancing
- cash reconciliation/balancing
- operating several types of basic office equipment
Benefits
- competitive salary
- medical
- dental
- retirement benefits
- paid time off
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
