Medical Receptionist
About The Position
Bare Dermatology is a new dermatology practice in DFW, founded on guiding principles by two highly successful and recognizable business leaders within the specialty practice of dermatology. We will be the premiere dermatology practice in DFW based on best practices with the highest standards of clinical care and patient experience. We will provide comprehensive medical, surgical, cosmetic, and pediatric dermatologic care. We are in the process of building something special with an aligned vision that places high value on our patients and our employees. We are growth-minded, and entrepreneurial and pride ourselves on being a place where great people and ideas can shine. We value independent thought and autonomy within a team environment. Our core values are built on accountability, being team players, and displaying a caring demeanor in all aspects of daily interaction. We pride ourselves on building relationships that create the best practice culture that will stand the test of time with all individuals we encounter. The commitment of leadership is to be collaborative, inclusive, and transparent. We only want to work with the best! Smile, have a great personality, and have unwavering integrity! Summary DERMATOLOGY FRONT OFFICE STAFF Bare Dermatology seeks experienced Front Office Staff Members to develop our DFW footprint. Your contribution will be essential in executing our vision and strategy for growth. We are looking for team members with a dynamic, energetic, and outgoing personality, as well as a background in customer service. This individual also must have the drive, organization, and determination to meet goals, and be accustomed to going above and beyond what patients expect. The successful candidate will be responsible for speaking with all new patients on the phone, explaining procedures, answering questions, providing guidance, acting as a liaison between physician and patient, collecting fees, interfacing with patients and their families from the initial phone call through treatment completion, paying close attention to the details of the entire patient experience, encouraging reviews and participating in practice marketing. Candidates must have a professional presentation that is representative of our practice brand, be highly motivated, and work well individually, as well as in a team environment. We are looking for an individual with long-term potential who wants to grow and expand with the company.
Requirements
- Proven record of excellence in customer service
- Demonstrated strong written and verbal communication skills
- Ability to make an outstanding first impression
- Efficient and able to prioritize tasks
- Punctual and reliable attendance
- Extremely detail-oriented
- Consistent with organization and follow-up
- Computer proficient (Word, Excel, and Practice Management Software)
- EXCELLENT phone etiquette
Nice To Haves
- Experience in medical office reception
- Modernizing Medicine Practice Management System experience
- Dermatology: 2 years experience
- ModMed PM: 2 years experience
Responsibilities
- Speaking with all new patients on the phone
- Explaining procedures
- Answering questions
- Providing guidance
- Acting as a liaison between physician and patient
- Collecting fees
- Interfacing with patients and their families from the initial phone call through treatment completion
- Paying close attention to the details of the entire patient experience
- Encouraging reviews
- Participating in practice marketing
- Inventory management, stocking, and supplying ordering as needed.
- All other job duties as assigned
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
