Medical Receptionist

United Health Centers of the San Joaquin Valley•Delano, CA

2d•$21

About The Position

We are recruiting for front office Medical Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers. Our Medical Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Medical Receptionist!

Requirements

High School graduate or GED is required
Possess a valid Driver’s license.
Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
Customer-service oriented
Familiar with adult learning and general training techniques
Positive professional insight
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgment
Effective leadership/supervisory skills
Modern office practices and procedures including email
Intermediate computer skills
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks simultaneously
Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
Must have high manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

Nice To Haves

Completed training program in Medical Office Assisting from Accredited College, preferred.
2 years of experience in a healthcare setting, preferred.
Bilingual (English/Spanish) is preferred but not required.

Responsibilities

Works closely with the Medical Reception Supervisor and other members of the clinic management team to:
Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
Achieves the organizational mission to provide health care access for all the members of the community.
Helps make sure patients and families get the care they need when they need it.
Consistently and openly communicates with supervisor and all staff.
Works flexible or extended hours where necessary.
Participates in health center in-services and meeting, listening and respecting others’ ideas.
Abides by Rules of Confidentiality.