Medical Receptionist

MNR Industries LLC • Hagerstown, MD

10d • $17 - $18 • Onsite

About The Position

ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Requirements

• High School Diploma, or equivalent
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Effective communication and interpersonal skills to interact with patients and coworkers
• Superior customer service skills
• A high level of professionalism
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 12+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays

Nice To Haves

• Medical Administrative Assistant
• Experience with medical office software is a plus

Responsibilities

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area

Benefits

• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees