Medical Receptionist

CenterWell•Alice, TX

2d•Onsite

About The Position

Become a part of our caring community and help us put health first Conviva is a subsidiary of Humana, seeking a dedicated, compassionate, and cheerful – Medical Receptionist– who is interested in growing with the company and being a part of something great! Job Functions Outreach to potential new patients and collecting patient charges. Ensure quality customer problems are resolved. Initiate coordination of care documents on behalf of patients. Maintains the reception area, appointment scheduling, and verification of insurances. Answer incoming calls and takes and distributes accurate messages. Greets visitors and determines the nature of their visit. Responds to routine inquiries from internal or external sources. Use your skills to make an impact Additional Information This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Requirements

1+ years' experience as a medical receptionist in a patient facing medical clinic or healthcare setting.
Experience with EMR Systems (Electronic Medical Records)
Excellent Customer Service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Must be able to work at the Conviva Care clinic located at: 1009 E 6th St Alice, TX 78332.

Nice To Haves

Two years related experience preferred
Bilingual in English/Spanish with the ability to speak to patients in both languages.
Associate degree
Knowledge of Medical terminology
Value-based care model experience

Responsibilities

Outreach to potential new patients and collecting patient charges.
Ensure quality customer problems are resolved.
Initiate coordination of care documents on behalf of patients.
Maintains the reception area, appointment scheduling, and verification of insurances.
Answer incoming calls and takes and distributes accurate messages.
Greets visitors and determines the nature of their visit.
Responds to routine inquiries from internal or external sources.