Medical Receptionist

Trinity Health•Enfield, CT

11d•Onsite

About The Position

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Orthopedics team located in Enfield. The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff. What you will do: Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner. Schedules patient appointments based on department protocols to maximize provider productivity.

Requirements

High school diploma or equivalent
Excellent keyboard skills.
Requires proficiency in a Windows based computer environment and Microsoft Office products.
Accuracy and dependability required.

Nice To Haves

Experience within a medical office or billing department preferred.
Knowledge of patient billing and medical terminology preferred

Responsibilities

greeting patients
answering phones
scheduling patient appointments
patient registration
insurance verification
copay and point of service collections
pre-certifications
prior authorizations
referrals
chart prep
manage incoming and outgoing faxes
provide clerical support to providers and staff
Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
Schedules patient appointments based on department protocols to maximize provider productivity.