About The Position

This position involves greeting and directing patients and visitors in the medical office reception area, as well as managing incoming calls by accepting, screening, and routing them. The role also includes collecting payments and updating patient demographic and insurance information. John Muir Health is a nationally recognized, not-for-profit health care organization serving patients in Contra Costa, Alameda and southern Solano Counties, with a network of over 1,000 physicians and 6,300 employees. The health system includes acute care facilities, a cancer center, behavioral health programs, and numerous primary care and outpatient service sites. John Muir Health fosters a collaborative, patient-centered environment that emphasizes teamwork and recognizes employee contributions.

Requirements

  • High School Graduate or Equivalent Preferred
  • 1 year Clerical - Front Office Required
  • Epic - Proficiency must be passed within 90 days of Start Date Required

Responsibilities

  • Greets and directs patients and visitors in the medical office reception area
  • Accepts, screens and routes incoming calls
  • Collects payments
  • Responsible for demographic updates on patient information and insurance information

Benefits

  • Competitive salary and benefit package available
  • Employee of the Month
  • Employee Suggestion Program rewards
  • Employee Success Sharing Program

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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