Pediatrics - Receptionist - Full Time

Murfreesboro Medical Clinic & SurgiCenter • Murfreesboro, TN

2d

About The Position

To provide clerical support, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Requirements

• Professionalism & Communication: Represent MMC courteously, greet guests and callers promptly, take accurate messages, process voicemails, and read email updates regularly.
• Scheduling & Patient Interaction: Schedule, coordinate, and reschedule appointments; screen and direct calls; use Phreesia pad for check-ins; provide efficient and accurate patient service.
• Billing & Payments: Collect patient payments (co-pays, deductibles, etc.), process payments and receipts accurately, and prepare daily deposits.
• Accuracy & Documentation: Obtain accurate patient demographics, insurance info, and process referrals to ensure correct billing and reimbursement.
• Reliability & Flexibility: Be on time, ready to work, and willing to stay past scheduled hours when needed to support patient care.
• Compliance & Cleanliness: Follow HIPAA/OSHA guidelines, MMC policies, and maintain a clean work area; perform other assigned duties as instructed.
• High School diploma or GED
• Experience preferred but not required.

Responsibilities

• Represent MMC in a courteous and professional manner.
• Greet guests and incoming calls in a polite, prompt, and helpful manner.
• Take accurate messages which include all required information.
• Process voicemails
• Be at your workstation on time and prepared to start the day.

Benefits

• medical, dental, and vision insurance
• life and disability coverage
• FSA & HSA options
• a 401(k) with company match
• gym membership reimbursement
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees