Pediatrics - Receptionist - Full Time

Murfreesboro Medical ClinicMurfreesboro, TN
Onsite

About The Position

To provide clerical support, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Requirements

  • Professionalism & Communication: Represent MMC courteously, greet guests and callers promptly, take accurate messages, process voicemails, and read email updates regularly.
  • Scheduling & Patient Interaction: Schedule, coordinate, and reschedule appointments; screen and direct calls; use Phreesia pad for check-ins; provide efficient and accurate patient service.
  • Billing & Payments: Collect patient payments (co-pays, deductibles, etc.), process payments and receipts accurately, and prepare daily deposits.
  • Accuracy & Documentation: Obtain accurate patient demographics, insurance info, and process referrals to ensure correct billing and reimbursement.
  • Reliability & Flexibility: Be on time, ready to work, and willing to stay past scheduled hours when needed to support patient care.
  • Compliance & Cleanliness: Follow HIPAA/OSHA guidelines, MMC policies, and maintain a clean work area; perform other assigned duties as instructed.
  • High School diploma or GED
  • Experience preferred but not required.

Responsibilities

  • Represent MMC in a courteous and professional manner.
  • Greet guests and incoming calls in a polite, prompt, and helpful manner.
  • Take accurate messages which include all required information.
  • Process voicemails
  • Be at your workstation on time and prepared to start the day.

Benefits

  • medical, dental, and vision insurance
  • life and disability coverage
  • FSA & HSA options
  • a 401(k) with company match
  • gym membership reimbursement
  • wellness programs
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