Medical Receptionist/Clerical Assistant

Cancer Care Associates of York•York, PA

About The Position

We are seeking a full-time Medical Receptionist/Clerical Assistant to join our dedicated office team! Our mission statement - We strive to provide our community with innovative, comprehensive, and compassionate care which respects the values and needs of each individual diagnosed with cancer or blood disorders. THIS POSITION IS FULL TIME. NO WEEKENDS, EVENINGS or HOLIDAYS! Job Summary: The Receptionist/ Clerical Assistant performs clerical duties in the back-business office related to routine administrative tasks and patient care. This position also performs receptionist duties to provide excellent customer service to patients and assists them in conducting business related to the office.

Requirements

High school diploma or equivalent.
Familiarity with computer operations including Microsoft Office.
Excellent communication and customer service skills
Ability to multi-task & prioritize tasks effectively
Ability to use discretion & good judgement
Ability to work in a fast paced, demanding environment with good organizational skills
Must be computer literate

Nice To Haves

Previous experience in a medical office or similar setting
Basic knowledge of insurance plans and billing
Exposure to medical terminology
Proficient in electronic medical records systems preferred

Responsibilities

Assists all staff with the daily clerical operations.
Functions as a floater receptionist where needed, to complete the check in process for patients and visitors.
Opens, sorts and distributes daily mail for the practice.
Assists secretaries with maintaining work ques as assigned.
Follows up on all outgoing referrals and maintains specific work ques (WQ 11551) in accordance with CCAY guidelines.
Performs back office duties when assigned by answering phone calls in a prompt and courteous manner; screens and routes calls providing necessary information while assisting patients and other callers with all requests
Maintains regular and punctual attendance.
Complies with all practice policies and procedures including CCAY’s Code of Conduct.
Faxes and/or copies outgoing correspondence.
Responsible for outgoing of daily mail.
Delivers nursing prescriptions to AH Apothecary as needed.
Distributes paperwork throughout all CCAY suites.
Understands and is capable of scanning correspondence.
Assists all staff in ordering/obtaining & deleting information for Iron Mountain.
Interfaces continuously with staff regarding patient needs.
Responsible for Providers lunches when lunch is not provided for office.
Maintains stamp meter for office.
Performs other duties as assigned.