Clerical Assistant

Envoy Global•Chicago, IL

8h•$19 - $20•Onsite

About The Position

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. As a member of the Operations team, our Clerical Assistants are responsible for providing clerical support to Envoy's affiliate law firms to help in the processing of immigration and non-immigrant visas. Those with a genuine interest in immigration law and global immigration matters and technology are encouraged to apply! This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.

Requirements

2+ years of experience undertaking clerical work within a corporate office environment, preferably within client services
Excellent organizational skills (i.e., time management, prioritization etc.)
Ability to multi-task and still meet strict deadlines
Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues
Excellent written & verbal communication skills and excellent use of the English language
Intermediate proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
Strong attention to detail with a genuine desire to produce prompt and accurate work
Initiative to think ahead and foresee potential issues and raise to management with solutions
Team focused and strong work ethic
Requires the ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs

Responsibilities

Support the Envoy Operations team (and staff of Envoy’s affiliate firms) by preparing correspondence and mailings for immigration petitions and applications
Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms
Notify all relevant staff and clients of important email correspondence and mail
Update the Envoy Global Applicant Tracking system with receipt and approval notices in a timely manner
Support clients by calling for case status updates and submitting e-requests
Perform basic client document intakes, e., process original photos, medical documentation, signed forms, etc.
Aid with the completion of applications online and create instructions for the foreign nationals
Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.)
Update and track work completed and assigned
Other clerical tasks as required