Medical Reception – Full Time

Celebration Obstetrics And GynecologyCelebration, FL
Onsite

About The Position

We are seeking a dependable, friendly, and organized Front Desk Reception Professional to join our high-paced, patient-centered obstetrics & gynecologypractice. As the first point of contact for patients, this role is critical in creating a welcoming and professional environment. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support our diverse patient population. At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong attention to detail and ability to multi-task
  • 1+ year experience in Obstetrics & Gynecology
  • 1+ year of customer service experience
  • Bilingual in English & Spanish (required)
  • Team-oriented attitude and a commitment to supporting colleagues and patients

Nice To Haves

  • Experience with Athena EMR
  • Previous medical office or front desk experience
  • Experience with insurance, benefits and eligibility

Responsibilities

  • Greet patients and visitors warmly, ensuring a positive and professional experience
  • Schedule appointments and manage calendars for multiple providers
  • Support with managing insurance, benefits and eligibility
  • Answer incoming calls and route messages appropriately
  • Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
  • Perform administrative tasks such as answering calls, scanning, faxing, and data entry
  • Communicate effectively with patients and collaborate with the team
  • Exhibit excellent customer service skills at all times
  • Adhere to HIPAA laws regarding the sharing of personal medical information
  • Perform additional duties as needed to support office operations

Benefits

  • A warm, supportive team environment
  • Opportunities to expand clinical skills in women’s health
  • The chance to make a meaningful impact on patient lives every day
  • Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.
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