Medical Reception – Full Time (Orlando - I4 & 528)
About The Position
Join Our Team as a Full-Time Medical Reception! Location: Maternal Fetal Medicine, Orlando - I4 & 528 About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care. Position Overview: We are seeking a dependable, friendly, and organized Front Desk Reception Professional to join our high-paced, patient-centered maternal-fetal medicine subspecialty practice. As the first point of contact for patients, this role is critical in creating a welcoming and professional environment. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support our diverse patient population.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multi-task
- 1+ year experience in Obstetrics & Gynecology / Maternal Fetal Medicine
- 1+ year of customer service experience
- Bilingual in English & Spanish (required)
- Team-oriented attitude and a commitment to supporting colleagues and patients
Nice To Haves
- Experience with Athena EMR
- Previous medical office or front desk experience
- Experience with insurance, benefits and eligibility
Responsibilities
- Greet patients and visitors warmly, ensuring a positive and professional experience
- Schedule appointments and manage calendars for multiple providers
- Answer incoming calls and route messages appropriately
- Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
- Perform administrative tasks such as answering calls, scanning, faxing, and data entry
- Communicate effectively with patients and collaborate with the team
- Exhibit excellent customer service skills at all times
- Adhere to HIPAA laws regarding the sharing of personal medical information
- Perform additional duties as needed to support office operations
Benefits
- A warm, supportive team environment
- Opportunities to expand clinical skills in women’s health
- The chance to make a meaningful impact on patient lives every day
- Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
