Medical Quality Assurance Specialist

ThreePeaks Ascent • Enterprise, UT

17h • $15 • Onsite

About The Position

This position is responsible for ensuring the accuracy, completeness, and regulatory compliance of medical records while providing administrative and clinical support to the Nursing Director. Responsibilities include maintaining medical documentation systems, auditing records for compliance with licensing and accreditation standards, coordinating health documentation, and assisting with nursing-related administrative and clinical functions.

Requirements

• High School Diploma or equivalent
• Two years of administrative office assistant experience
• Proficient with Microsoft Office, Google Workspace, and EMR systems
• Ability to pass Background Criminal Investigation per State of Utah requirements
• Valid driver’s license
• Abilities Highly meticulous and detail oriented
• Ability to manage multiple priorities and meet compliance deadlines
• Personally motivated to maintain high standards of accuracy and accountability
• Teamwork Teachable and open to feedback and suggestions.
• Personally motivated to continue developing within their professional role.
• Consistently provides quality work and contributes to the RedCliff team.
• Willingness to take on responsibilities and challenges.
• Sensitive and perceptive to other employees, supervisors, and clients.
• Customer Orientation Supports internal staff by ensuring timely and accurate medical documentation
• Maintains professionalism and responsiveness in all communications.
• Ensures commitments are met.
• Interpersonal skills Effectively and productively engages with others and establishes trust, credibility, and confidence with them.
• Effective empathic listener.
• Effectively regulate emotions.
• Knowledge Medical records management and documentation standards
• Experience with EMR systems
• Spreadsheet preparation
• Experience with Microsoft Office and Google Drive including document, spreadsheet, and presentation creation and usage
• Report and document preparation
• Records management
• Expense reduction
• Database creation
• Skills Communication skills Communicates well and with clarity both verbally and in writing.
• Data entry accuracy and documentation review
• Conveys and shares information and ideas with clarity with others.
• Listens carefully and understands various viewpoints.
• Presents ideas clearly and concisely and understands relevant detail in presented information.

Nice To Haves

• Medical Certification (CNA, EMT, WFR, PCT, CMA)
• Experience in behavioral health or residential treatment settings

Responsibilities

• Maintains oversight of all student medical records to ensure compliance with state, federal, accreditation, and insurance standards.
• Conducts daily audits of medical charts to ensure completeness, accuracy, and timeliness of documentation.
• Reviews all paraprofessional notes, prepares and approves them for inclusion in the medical record.
• Tracks and follows up on missing, incomplete, or noncompliant documentation with nursing, clinical, admin, and paraprofessional staff.
• Ensures all required medical forms, consents, medication records, and treatment documentation are properly completed and filed.
• Manages electronic medical records (EMR) systems (e.g., BlueStep), including scanning, uploading, and organizing medical and intake documentation.
• Assists the Nursing Director with administrative tasks, including scheduling, reporting, compliance tracking, and preparation for audits or site visits.
• Assists the Nursing Director with nursing tasks under their supervision.
• Prepares documentation and reports for internal quality assurance, risk management, and external audits.
• Supports medication documentation processes, including MAR audits and verification of proper entries.
• Coordinates with clinical, field, and administrative teams to ensure timely flow of medical information.
• Maintains strict confidentiality and adheres to HIPAA standards in all handling of medical records.
• Assists with incident report documentation related to medical or health-related events.
• Supports admission and intake processes by ensuring all required medical documentation is obtained prior to student admission.
• Assists in maintaining medical supply tracking logs and supporting nursing operations as directed.
• Provides general administrative support to the nursing department as needed.

Benefits

• Find your tribe: A supportive and close-knit niche in the outdoor community. These are your people.
• Monday - Friday, 9am-5pm schedule
• Health, dental, vision, accident, critical illness, and other insurance plans available after first 60 days
• Employer contributions to Health Savings Account (HSA)
• Free Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Pro deals! Significant discounts for hundreds of professional outdoor gear
• A few hours from Zion National Park, Bryce Canyon National Park, the Grand Canyon, and Lake Powell
• A few hours from many world-class ski resort

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED