Medical Office Manager

Cb•Chattanooga, TN

21h•$23

About The Position

University Diabetes & Endocrine Consultants is a private, family owned medical practice specializing in complex endocrine disorders like diabetes and thyroid issues. We are patient focused. We value providing an excellent experience from the first moment the patient walks in till they after they leave. So much of medical compliance can be affected by how well we take care of the patients while they are in the office. A good experience means the patient is more likely to come back and continue being medically compliant, leading to better patient outcomes. The office manager position is vitally important. Filled with whatever the day might throw at you when managing a clinic - conflict resolution, customer service, roof leaks, organization of supplies, team leading, medical EMR expertise (Athena), answering staff and patient questions, supporting providers, etc. This job is complex and rewarding, and you'll be coming into a good team needing quality support. We are looking for someone who -values high quality interpersonal communication and patient care -has medical office management experience or has worked in private medical practice -is already adept with the EMR Athena

Requirements

values high quality interpersonal communication and patient care
has medical office management experience or has worked in private medical practice
is already adept with the EMR Athena

Responsibilities

daily check-in with staff and providers and weekly huddle
working in Athena EMR
being the first point of contact for any staff issues
making sure all jobs (front desk, medical assistants, providers) are running smoothly and problem solving when they are not
problem solving issues that come up in a calm fashion
making sure all aspects of the medical office runs well
coordinating with management for problem solving and solution implementation when needed