Medical Office Manager I

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C-posted 2 days ago
Full-time • Manager
501-1,000 employees
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The Medical Office Manager I is responsible for the daily operations of the location. Provides staff and operations support for the office in which they are assigned. Promotes a positive and supporting environment for site staff, patients, and providers.

  • Oversees daily office operations and delegates as needed.
  • Responsible for providing overall leadership, growth, marketing, administration and performance of all aspects of the practice to ensure accomplishment of its objectives and goals.
  • Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
  • Create an atmosphere of team building for the site and set a professional example for staff.
  • Responsible for personnel functions including staffing, training, monitoring and evaluation of staff.
  • Post job openings using Newton Applicant Tracking System and interview new hires for site for administrative and clinical positions.
  • Responsible for payroll, accounts payable and charge entry as well as delinquent claims and or bad debt.
  • Review financials (i.e. P&L statements, GL reports, inventory control, payroll, etc.).
  • Submit daily deposit registers to accounting as well as track timekeeping for employees.
  • Analyze costs for overhead based on information from payroll distribution or overtime and schedule employee coverage appropriately.
  • Hold weekly and or monthly meetings with managing physician and staff.
  • Responsible for resolving patient complaints and customer service issues.
  • Maintains strictest confidentiality.
  • Other duties as assigned.
  • Knowledge of organizational policies, procedures and systems.
  • Knowledge of clinic office procedures.
  • Knowledge of computer systems and applications.
  • Knowledge of medical practices, terminology, and reimbursement policies.
  • Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
  • Skill in planning, organizing, delegating and supervising.
  • Skill in evaluating the effectiveness of existing methods and procedures.
  • Skill in operating a variety of office equipment and computer programs.
  • Ability to work scheduled hours as defined in the job offer.
  • Ability to read, interpret and apply policies and procedures.
  • Ability to communicate clearly and effectively.
  • Ability to set priorities among multiple requests.
  • Ability to interact with patients, medical and administrative staff, public effectively.
  • Ability to work with minimal supervision.
  • Associates degree or equivalent.
  • Must have 3-5 years of experience in a medical office setting.
  • Experience with prior EHR systems, required.
  • Ability to lift or move equipment.
  • Ability to stand and walk for limited periods of time.
  • Ability to sit for extended periods of time.
  • Ability to enter data into a computer via a keyboard.
  • Ability to occasionally reach, bend, stoop and lift up to 30 lbs.
  • Ability to grasp and hold up to 30 lbs.
  • Ability to occasionally squat and lean over.
  • Ability to hear normal voice level communications in person or through the telephone.
  • Ability to speak clearly and understandably.
  • Basic vision, corrected.
  • Ability to see and understand data on a computer screen.
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