Medical office Front Desk

Northwest Florida ENT•Fort Walton Beach, FL

4d•Onsite

About The Position

NORTHWEST FLORIDA ENT Position: Front Office www.nwfent.com 1 ENT surgeon, 1 Hearing aid specialist, 1 Physician Assistant, 2 Nurse Practitioner. Allergy Clinic, Sleep Lab, and Physical Therapy. General Summary of Duties: Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet. Essential Functions: Develop and maintain proficiency in the use of the Practice Management System AthenaNet. Answer phones with a high call volume. Welcoming patients into the practice with a positive representation. Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal. Maintains files and records in a confidential manner. Assist in the care and maintenance of department equipment and supplies. Retrieves medical records request and referrals. Demonstrates home sleep testing and proper uploading of data. Northwest Florida ENT This is the premier Otolaryngology practice in the Florida Panhandle. The new, state of the art, 12,000 square foot facility houses a comprehensive Allergy and Sinus Center, Audiology, Sleep Medicine with Sleep Laboratory, and a Physical Therapy and Balance Center. We have partnered with FYZICAL to offer the best treatment paradigm available for dizziness and balance disorders as well as orthopedic and sports rehabilitation. The 2000 square foot gym area features an overhead track system and premier rehabilitation equipment. The Balance Center features comprehensive Aud iol ogy, Videonystagmography, and a Bertec Computed Dynamic Posturography unit. What’s it like to be a part of our team? Challenging. But not because you can’t help your patient improve for lack of technology or because your ideas got lost in management. It’s challenging because pushing yourself and your patients beyond expectations, beyond ‘good enough’ is hard. We’re a high energy team, we treat patients with dignity and empathy, and we work hard to improve lives through the most advanced medical, surgical and physical therapy. Our people are our greatest asset – we hire individuals who are professional and respond to advances in research, technology, science, and healthcare. In exchange, our team provides a superb working environment and unique and exciting possibilities for expansion.

Requirements

Knowledge of ENT medical terminology and office procedures.
Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
Skill in using computers and applications.
Ability to read, understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships with staff.
High school graduation or GED.
Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.
Minimum of one-year work experience in a medical office setting preferred.

Nice To Haves

Completion of medical terminology course preferred.

Responsibilities

Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet.
Develop and maintain proficiency in the use of the Practice Management System AthenaNet.
Answer phones with a high call volume.
Welcoming patients into the practice with a positive representation.
Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.
Maintains files and records in a confidential manner.
Assist in the care and maintenance of department equipment and supplies.
Retrieves medical records request and referrals.
Demonstrates home sleep testing and proper uploading of data.