Medical Office Front Desk Receptionist - St. Pete

Florida Urology Partners Llp • St. Petersburg, FL

17h • Onsite

About The Position

Our practice is expanding its presence in the Tampa Bay market through an agreement with Tampa General Hospital, leading to staff growth. The Medical Front Desk Receptionist is responsible for essential clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. The office operates in a high-volume and fast-paced environment, necessitating excellent organizational and prioritization skills. Experience with Epic EHR is considered helpful.

Requirements

• Excellent organizational and prioritization skills
• Knowledge of healthcare field and medical specialty
• Medical terminology
• Knowledge of general administrative and clerical procedures
• Proper grammar, spelling and punctuation
• Computer skills: Electronic Health Records, Outlook email, Windows, Microsoft Word, On-line Insurance Carrier websites

Nice To Haves

• Epic EHR experience
• Working knowledge of healthcare insurance

Responsibilities

• Welcomes and greets all patients and visitors, in person or over the phone
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
• Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
• Collecting co-pays and patient balances
• Reconciling end of day collections
• Understand and uphold HIPAA regulations

Benefits

• Excellent benefits for our full-time eligible employees
• A membership to the YMCA!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees