Medical Office Front Desk Receptionist - St. Pete
Florida Urology Partners LLP•Saint Petersburg, FL
•Onsite
About The Position
The Medical Front Desk Receptionist role is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. The office is a high volume and fast paced environment, requiring excellent organizational and prioritization skills. The practice is growing due to an agreement with Tampa General Hospital, expanding its presence in the Tampa Bay market.
Requirements
- Excellent organizational and prioritization skills
- Knowledge of healthcare field and medical specialty
- Medical terminology
- Knowledge of general administrative and clerical procedures
- Proper grammar, spelling and punctuation
- Computer skills: Electronic Health Records
- Computer skills: Outlook email
- Computer skills: Windows
- Computer skills: Microsoft Word
- Computer skills: On-line Insurance Carrier websites
Nice To Haves
- Epic EHR experience
- Working knowledge of healthcare insurance
Responsibilities
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Collecting co-pays and patient balances
- Reconciling end of day collections
- Understand and uphold HIPAA regulations
Benefits
- Excellent benefits for our full-time eligible employees
- Membership to the YMCA
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
