Temporary Medical Office Clerk

AAI•Whiteman Afb, MO

18d•Onsite

About The Position

AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management, and other professional services such as system design and continuous improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA-certified Economically Disadvantaged Woman-Owned Small Business (EDWOSB), and a Woman-Owned Small Business (WOSB) with offices in Hampton Roads, Virginia, Montgomery, AL, Washington, DC, and Atlanta. AAI is actively recruiting to provide clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.

Requirements

Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology is desired.
Experience. At least 6 months of experience in an office setting.
CPR- Current up-to-date American Heart Association or American Red Cross (AHA or ARC) (Web-based will not be accepted)
Must be a US Citizen.
Armed Forces Health Longitudinal Technology Application (AHLTA)
Composite Health Care Systems (CHCS) and/or MHS GENESIS
Defense Enrollment Eligibility Reporting System (DEERS).
Military Filing System – by sponsor, social security, terminal digit order, color-coded and blocked filing system.
Contents of a military medical record, layout, sections, family members' prefix designation, forms used in an MTF, and the medical record tracking procedures.

Nice To Haves

Medical terminology is desired.

Responsibilities

Greets patients/visitors at a front desk, information center, or office setting.
Answers the main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or makes referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
Ensures the arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of medical care and operational support.
Creates appointment schedules and templates in the patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in the computer system.