About The Position

Toledo Clinic's Rheumatology practice located in Maumee Ohio is seeking a full-time Medical Office Assistant to provide administrative office support and some clinical support. Previous experience in a medical office is strongly preferred. The hours are Monday - Thursday (7:00am - 5:30pm). The role involves working with a provider to support all aspects of daily clinic operations and performing various clerical duties.

Requirements

  • Excellent communication, phone, and organizational skills
  • Computer skills helpful
  • Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame
  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed
  • Demonstrates adaptability to expanded roles
  • Adheres to all Toledo Clinic policies and procedures
  • HS diploma or GED

Nice To Haves

  • Previous experience in a medical office
  • Previous clerical experience in a Drs. office

Responsibilities

  • Working with provider to support all aspects of daily clinic
  • Perform various clerical duties to support the operation of the office
  • Answering phones - courteously and professionally
  • Scheduling appointments, lab tests, surgeries, etc.
  • Verifying referrals and/or pre-certifications
  • Updating insurance information and ABNs
  • Answering general patient questions
  • Taking messages accurately and relaying to appropriate personnel
  • Escorting patients to exam rooms, taking vitals
  • Collecting co-pays
  • At the request of the physician, calling in prescription refills
  • Preparing and cleaning exam rooms
  • Sorting and prepping patient charts
  • General office duties (scanning, faxing, etc.)
  • Other duties as assigned
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