Medical Informatics Analyst, Consultant

Blue Shield of California•Long Beach, CA

About The Position

The AI and Analytics team oversee the artificial intelligence platform and analytical functions. In this role, you will be providing critical analytics support to our healthcare insurance clients (BlueShield of California and other health plans). This role is responsible for driving data-informed strategies and delivering actionable insights to optimize Behavioral Health and improve business outcomes. The ideal candidate will be a methodical thinker with a strong analytical mindset and a passion for leveraging data to solve complex business challenges

Requirements

Bachelor’s degree in data science, data analytics, health informatics, statistics, engineering, or related fields required.
7+ years of experience in a healthcare analytics role, preferably in the healthcare insurance industry.
Proven experience in providing analytics support to clients or internal stakeholders in a consultative capacity.
Strong proficiency in SQL for data extraction, manipulation, and analysis.
Hands-on experience using SAS for data extraction and manipulation.
Expertise in Python for statistical analysis, predictive modeling, and data automation.
Advanced skills in Tableau for creating interactive dashboards and data visualizations.
Requires five years’ experience in Health Care (managed care, academic, or gov't payer)

Nice To Haves

Master’s degree in data science, Statistics or Business Analytics (preferred).
SAS certification (preferred)
Experience with Generative AI (GenAI) and Large Language Models (LLMs) in a marketing or analytics context (preferred)
Hands-on experience with the Databricks platform for large-scale data processing and analytics (preferred)
Experience with CRM platforms (e.g., Salesforce) (preferred)
Cloud Platforms: AWS, Azure, or Google Cloud experience (preferred)

Responsibilities

Design, execute, and analyze Behavioral health solutions across various channels to measure their effectiveness and provide recommendations for optimization.
Develop and maintain dashboards and reports to track key performance indicators (KPIs) and communicate to stakeholders.
Utilize advanced analytical techniques to segment customer data, identify target audiences, and personalize marketing messages.
Develop and refine customer personas to enhance campaign relevance and drive engagement.
Build and deploy predictive models to forecast marketing outcomes, identify at-risk customers, and uncover new growth opportunities.
Generate actionable insights from complex datasets to inform strategic decision-making and drive business growth.
Create and maintain interactive dashboards and data visualizations using Tableau to provide real-time insights into Behavioral health performance monitoring.
Communicate complex data stories in a clear and compelling manner to both technical and non-technical audiences.
Collaborate with the reporting manager to provide specifications for the Behavioral health Datamart to IT developers and ensure it is built in alignment with the analytics team’s requirements. This DataMart will support key functions such as insights generation, dashboarding, model development, and facilitate self-serve Adhoc requests via agentic solutions.
Serve as a trusted advisor to Stellarus clients, providing expert analytics support and strategic guidance.
Collaborate with client teams to understand their business objectives and translate them into analytical requirements.
Apply strong critical thinking and presentation skills to effectively communicate insights to stakeholders.
You will also manage stakeholder relationships with professionalism, demonstrating the ability to navigate conflicts and foster collaboration.