Medical Front Office Specialist

Eyenamics NY • Forest Hlls, NY

5d • $22 - $26 • Onsite

About The Position

Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years. We're looking for a professional, detail-oriented medical receptionist to be the welcoming face of our practice and support our patient-focused team. This is an excellent opportunity to grow your career in a supportive environment with competitive pay and benefits.

Requirements

• 2+ years professional office experience with administrative duties (medical offices, corporate settings, or professional services)
• Strong software skills with databases, scheduling systems, or EMR platforms (we use EyeMD EMR and Open PM)
• Excellent customer service and professional communication skills
• Understanding of confidential information handling and HIPAA/PHI requirements
• High school diploma or equivalent

Nice To Haves

• Medical office or healthcare administrative experience
• EMR systems experience (Epic, Cerner, Athenahealth, NextGen)
• Insurance verification and billing knowledge
• Medical terminology familiarity
• Bilingual abilities (English/Spanish)

Responsibilities

• Greet patients warmly and manage check-in/check-out processes
• Handle multi-line phone system, schedule appointments, and address patient inquiries
• Process insurance verifications, authorizations, and patient registration
• Maintain accurate patient records in electronic medical records (EMR) system
• Collect co-pays and assist with billing procedures
• Coordinate patient flow and support clinical staff with administrative tasks
• Ensure HIPAA compliance and maintain confidentiality of patient information

Benefits

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off (PTO)
• Additional benefits available
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED