Medical Front Desk Coordinator

Childs Play Therapy ServicesLafayette, CA
1d$26 - $32Onsite

About The Position

Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.

Requirements

  • bilingual english/spanish
  • Must have ability to work through interruptions and multitask independently in a fast-paced environment
  • Must be able to prioritize and multi-task
  • Must be customer focused
  • We are looking for a self starter who can think outside of the box and be a problem solver
  • Must be able to create and maintain trust and confidence with new and existing patients
  • A polished professional appearance is required to be the face of the office
  • Must be computer literate with EMR and Epic Experience.
  • Bachelor's Degree
  • Experience with: Medical Office Administration/Management
  • Sales
  • Customer Service
  • Project Management -scheduling, task organization, proactivity & ability to look/plan ahead
  • Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)
  • Flexibility and warmth
  • Outstanding verbal & written communication skills
  • Proactive Self-starter
  • Detail oriented
  • Team Player
  • Lover of community, children, & supporting others.
  • medical front desk / receptionist : 1 year (Required)
  • customers relations: 1 year (Required)

Nice To Haves

  • Salesforce a plus.
  • project management : 1 year (Preferred)

Responsibilities

  • Answering phones
  • Converting new leads into patients
  • Rescheduling canceled appointments
  • Maintaining full capacity for all providers through scheduling actions
  • Collecting co-pays
  • Processing medical records requests
  • Completing registration forms
  • Anticipating staff/patient/family needs, and responding with appropriate, high level care
  • Registers and orients all patients to clinic policies
  • Maintain client records

Benefits

  • 401(k) matching
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
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