Medical Receptionist/Front Desk Coordinator
About The Position
MORE Physical Therapy, Inc. seeks an experienced Medical Receptionist to work at our Los Gatos and Rosegarden clinics. This candidate will handle patient-facing duties as well as general office administration. The ideal candidate is someone who thrives in a job that includes significant amounts of multi-tasking but is also skilled in providing attentive personalized service. JOB SUMMARY: Provide exceptional customer service to ensure patient satisfaction Answer heavy phones Conduct intake process facilitating prompt access to care Coordinate and schedule patient appointments Check patients in and out Collect co-payments Ensure all reports, documents and data are sent or received in a timely manner Enter patient data in EMR system Collaborate effectively with co-workers and referring physician offices Support Clinic Manager in office coordination and organization ABOUT MORE PHYSICAL THERAPY, INC: At MORE our passion is empowering patients to return to play, return to work, and return to life! With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988. Since 1988 MORE Physical Therapy, Inc. has been helping patients return to play, return to work, and return to life in the south San Francisco Bay Area and Peninsula. MORE's innovative and personalized approach to rehabilitation combines manual therapy, injury-prevention education, and the active involvement of the patient. Our highly qualified team of professionals includes physical therapists and physical therapist assistants who are specialists in Active Release Techniques, aquatic therapy, athletic training, ergonomics, orthopedics, and strength & conditioning. In addition, we have a team of highly trained and patient-focused administrative personnel and physical therapy aides who provide invaluable support to our patients and professional staff.
Requirements
- Customer service
- Computer literacy
- Attention to detail
- Written and verbal communication
- Collaboration and teamwork
- Familiarity with private and workers compensation insurance
- A minimum of one year of receptionist experience in a healthcare setting required
Responsibilities
- Provide exceptional customer service to ensure patient satisfaction
- Answer heavy phones
- Conduct intake process facilitating prompt access to care
- Coordinate and schedule patient appointments
- Check patients in and out
- Collect co-payments
- Ensure all reports, documents and data are sent or received in a timely manner
- Enter patient data in EMR system
- Collaborate effectively with co-workers and referring physician offices
- Support Clinic Manager in office coordination and organization
Benefits
- 401(k)
- Paid vacation, holidays and sick time
- Opportunity for advancement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
