Medical Documentation Representative - Hybrid/office position

Edwards Health Care Services • Hudson, OH

10d • Hybrid

About The Position

Edwards Health Care Services (EHCS) , a division of GEMCORE , is a well-established and growing national direct-to home medical supply provider. We are seeking a highly motivated Medical Documentation Representative to join our high energy team. The Medical Documentation Representative’s primary role is to obtain medical records directly from physician offices for the purpose of insurance compliance. This is a full-time, non-exempt, entry level position. Once training is complete, this position will be part of a hybrid remote work schedule. The office is located in Hudson, Ohio. Schedule is 8:15 am - 5:00 pm, Monday through Friday. Employer paid vacation. Benefits available included medical/dental/vision, life, short and long-term disability insurances, and 401K Retirement Savings Plan. Ongoing training and development.

Requirements

• Self-starter with the ability to work independently to achieve desired results.
• Clinical background or medical terminology knowledge helpful but not necessary.
• Demonstrated proficiency in Microsoft Outlook and Excel with 30 WPM typing skills.
• Strong organizational skills and multitasking ability.
• Excellent telephone skills required.
• Good cognitive reasoning ability.
• Detailed and thorough work orientation.
• Minimum 1-2 years of experience in a consumer service organization or healthcare environment.
• High School Diploma or GED Equivalent

Nice To Haves

• Clinical background or medical terminology knowledge helpful but not necessary.

Responsibilities

• Documents to include, but not limited to, medical records, certificates of medical necessity, pharmacy prescriptions and lab work.
• Develop and maintain positive relationships with medical offices.
• Communicate with customer on issues relating to documentation and missing information.
• Data entry of updated customer account information for claim processing.
• Outbound calls to physician offices to obtain all documentation and required forms.

Benefits

• medical
• dental
• vision
• life
• short and long-term disability insurances
• 401K Retirement Savings Plan
• Employer paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees