Medical Collector

Lower Bucks Hospital•Bristol, PA

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Lower Bucks Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Lower Bucks Hospital is a community hospital, serving the Lower Bucks County region with medical, surgical, and emergency care. Located in historic Bristol, Pennsylvania, the Hospital is well-known for its knowledgeable medical staff, including cardiology, orthopedics, radiology, wound care, and general surgery. The hospital has more than 200 physicians on staff, as well as another 700 employees.

Requirements

Experience in Accounts Payable and Accounts Receivable preferred
Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Responsibilities

The Collector is responsible for the follow-up performed on insurance balances or self pay accounts to ensure payment without delay is received from the insurance companies or uninsured patients or the account is converted to another financial payer.
Communicates clearly and efficiently by phone and in person with our clients and staff members.
Maintains productivity standards and reports.
Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements.
Forwards updated information to responsible staff members for computer changes.
Operates computer to input follow up notes and retrieve collection and patient information.
Is able to write effective appeals to insurance companies.

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