The Patient Accounts Rep is primarily responsible for time timely follow up of insurance claims until the final disposition. This would include follow up on billed claims, researching and resolving denied claims, and working with other departments as necessary. This role should have administrative and critical thinking skills with the ability to multi-task and the ability to use your judgement on complex account problems. This role must also have excellent customer service when answering questions and finding resolutions to billing issues. This role uses Excel spreadsheets and must understand credit balances and insurance verification. This position assists the Business Office Director with special projects as needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees