Medical Assistant for a Private Psychiatric Practice in the US (Home Based Part Time)

Virtual Coworker•Uniondale, NY

24d•Remote

About The Position

• Answer inbound patient calls and general inquiries • Assist with patient communication and appointment coordination • Provide receptionist and front desk support for the practice • Schedule and manage patient appointments • Ensure calendars remain synced across scheduling platforms • Coordinate patient bookings from multiple sources • Verify patient insurance eligibility • Communicate with the billing team if additional insurance information is needed • Maintain and update patient records in SimplePractice EMR • Assist with organizing and maintaining patient documentation • Manage patient inquiries coming from platforms such as Psychology Today, Headway, and the practice website • Assist with patient intake coordination • Help maintain organized records and administrative workflows • Support general administrative tasks to help streamline practice operations

Responsibilities

Answer inbound patient calls and general inquiries
Assist with patient communication and appointment coordination
Provide receptionist and front desk support for the practice
Schedule and manage patient appointments
Ensure calendars remain synced across scheduling platforms
Coordinate patient bookings from multiple sources
Verify patient insurance eligibility
Communicate with the billing team if additional insurance information is needed
Maintain and update patient records in SimplePractice EMR
Assist with organizing and maintaining patient documentation
Manage patient inquiries coming from platforms such as Psychology Today, Headway, and the practice website
Assist with patient intake coordination
Help maintain organized records and administrative workflows
Support general administrative tasks to help streamline practice operations