Medical Assistant- Cardiology Clinic - Baton Rouge

Ochsner Clinic Foundation•Hammond, IN

22h•Onsite

About The Position

Ochsner Health, established in 1942, is committed to serving, healing, leading, educating, and innovating. The organization believes its success stems from dedicated employees who make a difference daily. This Medical Assistant position involves providing individualized medical care to assigned patients in person, electronically, and via telephone, under the supervision of a licensed health care provider. The role assists in delivering health care services to diverse patient populations, maintaining positive relationships with patients and their families. It requires effective collaboration with colleagues to ensure efficient patient flow and support for attending physicians. Communication via phone is essential for timely and accurate patient needs, and the role involves accessing company data systems for medical documentation. The job description is a summary of primary duties and responsibilities and is subject to change at the company's discretion.

Requirements

High school diploma or equivalent.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Basic Life Support (BLS) from the American Heart Association.
Clinical knowledge.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Supports the patient and provider throughout the patient visit.
Ensures the patient and provider are prepared for the visit.
Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
Provides excellent patient service through effective communication both over the phone and in person.
Completes appropriate documentation including patient registration if necessary.
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Maintains and complies with the company's Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.