Medical Assistant - Center for Transitional Care

Hartford HealthCare • Conklin, NY

2d • Onsite

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting-edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation, and Innovation (CESI), one of the most advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise, and new treatment options for their patients require, they turn to us. The Center for Transitional Care is located at 79 Retreat Ave. on the second floor of the Brownstone Specialty Clinic Building. This clinic was developed to reduce readmissions and prevent gaps in care in addition to reducing adverse outcomes to the patients leaving Hartford Hospital without a Primary Care Provider. A Nurse Navigator performs transitional outreach after hospital discharge and the clinic staff supports the patients for the 30-day post-hospital discharge in connecting with Specialty and Primary care. Job Summary: Under the supervision of a Registered Nurse and/or Physician, the Medical Assistant performs delegated functions as a member of the patient care team to provide a variety of multi-skilled services. These activities contribute to meeting the health care, safety, and comfort needs of patients, and are performed in accordance with all existing regulatory, state, and company standards, policies, and procedures. The Medical Assistant will be primarily responsible for the rooming of patients, obtaining vital signs, assisting the physician or Nurse Practitioner in performing gynecologic examinations, minor surgical procedures, phlebotomy, and obtaining pre-certification and pre-authorizations for surgeries and specialized testing. The Medical Assistant will be responsible for covering the front administrative office when needed and will be required to answer phones, schedule appointments, sign in and discharge patients, copying and fax as necessary. Reports to the assigned supervisor.

Requirements

• High School graduate or equivalent preferred.
• Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic Certification OR relative experience
• In lieu of the education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.
• Relevant experience or MA externship in a busy medical office.
• Certified BLS to be obtained through employment-provided RQI training. To be completed 3 months (90) days of hire or job transfer.
• All required credentials to be maintained throughout employment.
• Must be able to multitask, and possess outstanding communication and follow-up skills.
• Must be capable and willing to cover administrative front office staff depending on the department’s needs: scheduling appointments, answering telephones, signing in and discharging patients, copying, and faxing
• Knowledge of computer systems: Microsoft Office, IDX, Allscripts a plus.

Nice To Haves

• EPIC EMR preferred.
• Spanish speaking (verbal and written) is strongly preferred

Responsibilities

• Rooming of patients
• Obtaining vital signs
• Assisting the physician or Nurse Practitioner in performing gynecologic examinations, minor surgical procedures, phlebotomy, and obtaining pre-certification and pre-authorizations for surgeries and specialized testing
• Covering the front administrative office when needed
• Answering phones
• Scheduling appointments
• Signing in and discharge patients
• Copying and fax as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees