Transitional Care Coordinator

Central Florida Inpatient Medicine • Lake Mary, FL

17h • Remote

About The Position

The Transitional Care Coordinator is responsible for educating patients about our Home Visit program and scheduling appointments to avoid re-hospitalizations. This position cold-calls patients, therefore having a sales-mindset is ideal! This is a remote/work-from-home position.

Requirements

• Minimum 1 year of experience scheduling patient appointments
• Minimum 1 year of experience in a healthcare setting
• High School Diploma or GED
• Self-motivated in remote setting; ability to be productive, free of distractions, in a 'home-office' environment (orientations, trainings, meetings may require travel from time to time)
• Utilization of many computer software systems, our platform, hospital systems, Microsoft etc.
• Ability to multi-task
• Excellent written communication skills
• Must be comfortable being on the phone for several hours a day
• Must be friendly & courteous and have patience on the phone, as we are very often assisting an elderly demographic

Nice To Haves

• Experience with sales a plus!
• Bi-Lingual (English & Spanish) preferred not required

Responsibilities

• Outbound calls to patients to introduce our Home Visit Program
• Scheduling patients by geographical area
• Using proprietary computer database to enter and assign patients to providers
• Submitting paperwork to Primary Care Physicians
• Making follow-up calls to patients post-appointment(s) to identify further needs
• Communication to referral sources in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED