Medical Assistant- GYN Office- West Palm Beach

Soma Medical Center PA•West Palm Beach, FL

1d•Onsite

About The Position

This position is for a Medical Assistant in a GYN office located in West Palm Beach. The role involves preparing patients for examinations, taking vital signs, assisting clinical staff with procedures, administering medications and injections, and performing CLIA waived testing. Key responsibilities also include managing medical supplies, cleaning instruments, obtaining laboratory samples, and comprehensive documentation within the EMR system. The Medical Assistant is expected to provide high-standard customer service, maintain workflow, resolve problems, and ensure compliance with safety protocols like Universal Precautions and OSHA regulations. The role also emphasizes strong interpersonal communication, teamwork, and adherence to organizational values.

Requirements

Ability to relate to the public regardless of racial, ethnic and economic status
Demonstrate knowledge of quality, safety and compliance
Adherence to OSHA Compliance regulations at all times
Ability to interpret for the clinical staff when necessary, "Spanish/English"

Responsibilities

Prepare patient for examination
Note brief history or the reason for the visit in the patient's chart/EMR system
Take and record height, weight, and blood pressure, pulse rate, respiration
Assist the clinical staff in completing examination procedures as instructed
Administer medications and injections as ordered
Follow Universal Precautions to protect self and patients
Assist the medical staff in patient education and family planning and counseling
Stock exam rooms with supplies
Perform CLIA waived testing
Under the direction of the provider in charge, takes responsibility of medical supplies and cleaning of the medical instruments and equipment
Obtain Laboratory samples and complete paperwork as ordered by the provider
Enter data, documents and performs procedures
Ensure physician orders are correctly entered using electronic information/data systems
Document information related to procedures, injections, allergy skin tests, collection date and times correctly and in accordance with departmental policy
Correctly document and update patient medications as needed
Completely fill out office forms (i.e. referral forms) when necessary
Complete vaccine logs/forms
Interpret for the clinical staff when necessary, "Spanish/English"
Provide a high standard of customer service, maintains workflow and resolves problems
Maintain a professional demeanor at all times with patients, patient families, co-workers and other healthcare professionals
Resolve problems using appropriate resources and in accordance with departmental guidelines
Communicate unresolved problems clearly to the supervisor in a timely manner
Maintain workflow in accordance with departmental standards
Demonstrate knowledge of quality, safety and compliance
Handle all samples according to safety protocols
Submit data for Quality Assurance to supervisor in a timely manner
Adhere to OSHA Compliance regulations at all times
Perform area-specific support/clinical activities
Maintain accuracy and quality for activities
Handle specific support functions in an organized and timely fashion
Meet deadlines for activities
Handle specific support functions in accordance with departmental policies and procedures
Communicate appropriately using good interpersonal skills
Project a positive, professional demeanor through verbal and non-verbal communications
Deliver information for patients and staff in a manner that is supportive, timely and understandable
Resolve interpersonal conflicts using appropriate methods and organizational resources, including but not limited to Employee Relations Services
Acknowledge diverse perspectives; model language and behaviors that build inclusiveness in the work environment
Clearly communicate ideas and suggestions
Request clarification of communication when appropriate
Serve, manage and support internal and external customers
Maintain privacy at all times for patient and employee information
Initiate actions to meet or exceed customer/co-worker expectations in delivering service by implementing the I Make the Difference philosophy
Use appropriate resources throughout the Organization consistently to meet customer needs
Foster relationships with staff in other work areas to meet internal and external customer needs
Maintain positive working relationships with peers, management and customers at all times
Demonstrate Organizational Mission and Values of Respect, Integrity, Stewardship and Excellence in behaviors
Participate in performance improvement activities and initiatives
Demonstrate initiative to proactively diagnose and resolve problems
Meet change with positive, supportive behavior
Participate as a team member and is accountable for own work responsibilities
Schedule time off to avoid disrupting workflow
Offer help to others to solve problems and complete tasks to facilitate communication and positive team dynamics
Consistently display productive work habits
Demonstrate accountability for actions and decisions in daily work
Solicit and accept feedback in a positive manner
Offer constructive input to support the work unit