Medical Assistant - Triage Team
About The Position
The Medical Assistant - Triage Team provides essential clinical and administrative support to ensure timely and efficient triage of participant needs within the PACE center. This role assists with urgent care workflows, supports providers and nurses during procedures, and maintains a well-organized triage environment. Essential Functions and Work Responsibilities Collaborate with medical staff daily to prioritize participant scheduling and manage triage flow. Obtain vital signs and collect specimens (phlebotomy/venipuncture, point of care testing, finger sticks, pulse oximetry) as requested; promptly report abnormal findings to RN or provider. Label and prepare lab specimens for courier pickup in a timely manner. Prepare participants for triage evaluation, ensuring proper positioning and readiness for care. Assist providers and nurses with procedures and treatments within scope and competency. Administer immunizations as directed. Schedule internal and external appointments and lab draws as directed. Maintain triage area and exam rooms for cleanliness, supplies, and inventory; manage re-order lists. Administer EKGs, ear lavages, hearing screenings as directed. Complete required documentation, filing, and weekly audits. Confirm receipt of lab results and follow up with labs as needed. Comply with all regulatory and InnovAge policy standards. Other duties as assigned.
Requirements
- Graduate of an accredited Medical Assistant program.
- Knowledge of medical terminology.
- Ability to perform phlebotomy and EKG functions.
- Current First Aid and CPR/BLS Certification (American Heart Association or Red Cross).
- High school diploma or GED.
- 1+ year experience working with frail or elderly populations.
Nice To Haves
- Bi-lingual skills.
Responsibilities
- Collaborate with medical staff daily to prioritize participant scheduling and manage triage flow.
- Obtain vital signs and collect specimens (phlebotomy/venipuncture, point of care testing, finger sticks, pulse oximetry) as requested; promptly report abnormal findings to RN or provider.
- Label and prepare lab specimens for courier pickup in a timely manner.
- Prepare participants for triage evaluation, ensuring proper positioning and readiness for care.
- Assist providers and nurses with procedures and treatments within scope and competency.
- Administer immunizations as directed.
- Schedule internal and external appointments and lab draws as directed.
- Maintain triage area and exam rooms for cleanliness, supplies, and inventory; manage re-order lists.
- Administer EKGs, ear lavages, hearing screenings as directed.
- Complete required documentation, filing, and weekly audits.
- Confirm receipt of lab results and follow up with labs as needed.
- Comply with all regulatory and InnovAge policy standards.
- Other duties as assigned.
Benefits
- InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
